In our store, we consider it essential that our customers feel confident and safe when making their purchases. We are committed to offering a service in which we strive to achieve complete satisfaction for our customers, ensuring a smooth and satisfactory shopping experience.

We are always available to help and do our utmost to provide an excellent service, aiming to meet 100% of our customers' needs. Below, you will find some frequently asked questions that may be useful during your purchasing process.

Yes! We fully guarantee the authenticity of all our products. Each product goes through a rigorous legitimacy verification process before being made available for sale, thus ensuring our customers have a 100% guarantee of authenticity.
Regarding deliveries, we normally have the following deadlines: For all of mainland Portugal, the average delivery time varies between 24 and 48 hours after order confirmation. For the islands (Madeira and Azores), the average delivery time is 48 to 72 hours after order confirmation. Shipments to other European countries have an average delivery time of around one week.
If your size is not available or if you are looking for a specific product/model that is not on our website, we recommend that you contact us. We can check the possibility of ordering the desired product or suggest similar alternatives that may meet your needs.
Our store operates in the resale market, where supply and demand play an important role in determining prices. Prices may differ from traditional stores for a few reasons. We offer many limited edition products, exclusive collaborations or special releases that may not be widely available in conventional stores. The authenticity, rarity and exclusivity of the products we sell influence prices.
After sending your order, you will receive an email containing a code so you can track the delivery. Additionally, you can contact us through our Instagram page to obtain information about the shipping status of your order.
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